Motorola V400 User Manual

Welcome  
Welcome to the world of Motorola digital wireless  
communications! We are pleased that you have chosen the  
Motorola V400 GSM wireless phone.  
Headset Jack  
Insert headset  
accessory for  
handsfree use.  
Menu Key  
Right Soft Key  
Perform functions  
identified by right  
display prompt.  
Left Soft Key  
Perform functions  
identified by left  
display prompt.  
Voice Key  
Create voice  
records,phonebook  
& shortcut names.  
Volume Keys  
Adjust earpiece &  
ringer volume.  
Send Key  
Make & answer  
calls, view recently  
dialed calls list.  
Power & End Key  
Turn phone on/off,  
end calls, exit menu  
system.  
5-Way  
Navigation Key  
Scroll through  
menus & lists, set  
feature values.  
Smart Key  
Select menu items,  
make & end calls.  
Accessory  
Connector Port  
Insert charger &  
phone accessories.  
1
                       
Feature  
Send  
Multimedia  
Message  
Description  
Send a multimedia message  
with pictures, animations,  
sounds:  
M
>
Message  
>
Create Message  
>
New Multimedia Msg  
Read  
Multimedia  
Message  
Read a new multimedia  
message that you have  
received:  
Press READ  
Store Message Go to a multimedia message  
Objects slide, then:  
Store  
Phone Theme Apply a phone theme:  
Multimedia Themes > theme  
(+).  
M
>
M
>
>
3
       
Motorola, Inc.  
Consumer Advocacy Office  
1307 East Algonquin Road  
Schaumburg, IL 60196  
1-800-331-6456 (United States)  
1-888-390-6456 (TTY/TDD United States)  
1-800-461-4575 (Canada)  
www.motorola.com (United States)  
www.motorola.ca (Canada)  
MOTOROLA and the Stylized M Logo are registered in the US Patent &  
Trademark Office. Java and all other Java-based marks are trademarks or  
registered trademarks of Sun Microsystems, Inc. in the U.S. and other  
countries. All other product or service names are the property of their  
respective owners.  
© Motorola, Inc. 2003.  
Software Copyright Notice  
The Motorola products described in this manual may include copyrighted  
Motorola and third-party software stored in semiconductor memories or other  
media. Laws in the United States and other countries preserve for Motorola  
and third-party software providers certain exclusive rights for copyrighted  
software, such as the exclusive rights to distribute or reproduce the copyrighted  
software. Accordingly, any copyrighted software contained in the Motorola  
products may not be modified, reverse-engineered, distributed, or reproduced  
in any manner to the extent allowed by law. Furthermore, the purchase of the  
Motorola products shall not be deemed to grant either directly or by implication,  
estoppel, or otherwise, any license under the copyrights, patents, or patent  
applications of Motorola or any third-party software provider, except for the  
normal, non-exclusive, royalty-free license to use that arises by operation of  
law in the sale of a product.  
Manual number:  
Cover number:  
6809474A39-O  
8988485L61-O  
4
Contents  
Safety and General Information. . . . . . . . . . . . . . . . . . . . 8  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . 21  
Highlight Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Taking and Sending a Photo . . . . . . . . . . . . . . . . . . . . . 22  
Sending a Multimedia Message . . . . . . . . . . . . . . . . . . 24  
Receiving a Multimedia Message . . . . . . . . . . . . . . . . . 26  
Learning to Use Your Phone . . . . . . . . . . . . . . . . . . . . . 28  
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Using the 5-Way Navigation Key. . . . . . . . . . . . . . . . . . 32  
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Using the Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Using the External Display . . . . . . . . . . . . . . . . . . . . . . 46  
Using the Handsfree Speaker . . . . . . . . . . . . . . . . . . . . 47  
Changing a Code, PIN, or Password. . . . . . . . . . . . . . . 48  
Locking and Unlocking Your Phone. . . . . . . . . . . . . . . . 49  
If You Forget a Code, PIN, or Password . . . . . . . . . . . . 50  
Using the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
5
Setting Up Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Storing Your Name and Phone Number . . . . . . . . . . . . . 53  
Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . 53  
Setting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Setting Answer Options . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . . 55  
Setting a Screen Saver Image . . . . . . . . . . . . . . . . . . . . 56  
Setting Display Brightness . . . . . . . . . . . . . . . . . . . . . . . 57  
Setting Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Setting Display Timeout . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . . . 58  
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Calling an Emergency Number. . . . . . . . . . . . . . . . . . . . 60  
Dialing International Numbers . . . . . . . . . . . . . . . . . . . . 61  
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Returning an Unanswered Call. . . . . . . . . . . . . . . . . . . . 63  
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Calling With 1-Touch Dial . . . . . . . . . . . . . . . . . . . . . . . . 65  
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Putting a Call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Phone Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70  
Feature Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . 71  
6
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . 86  
Consumer Information on  
Wireless Phones from the FDA . . . . . . . . . . . . . . . . . . . 88  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
RF Energy Interference . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . 99  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
Wireless Phone Safety Tips. . . . . . . . . . . . . . . . . . . . . 109  
7
Safety and General Information  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.  
READ THIS INFORMATION BEFORE USING YOUR PHONE.  
The information provided in this document supersedes the general safety  
information in user’s guides published prior to December 1, 2002.  
Exposure To Radio Frequency (RF) Energy  
Your phone contains a transmitter and a receiver. When it is ON, it  
receives and transmits RF energy. When you communicate with your  
phone, the system handling your call controls the power level at which  
your phone transmits.  
Your Motorola phone is designed to comply with local regulatory  
requirements in your country concerning exposure of human beings to RF  
energy.  
Operational Precautions  
To assure optimal phone performance and make sure human exposure to  
RF energy is within the guidelines set forth in the relevant standards,  
always adhere to the following procedures.  
External Antenna Care  
Use only the supplied or Motorola-approved replacement antenna.  
Unauthorized antennas, modifications, or attachments could damage the  
phone.  
Do NOT hold the external antenna when the phone is IN USE. Holding  
the external antenna affects call quality and may cause the phone to  
operate at a higher power level than needed. In addition, use of  
unauthorized antennas may result in non-compliance with the local  
regulatory requirements in your country.  
8
 
Phone Operation  
When placing or receiving a phone call, hold your phone as you would a  
wireline telephone.  
Body-Worn Operation  
To maintain compliance with RF energy exposure guidelines, if you wear a  
phone on your body when transmitting, always place the phone in a  
Motorola-supplied or approved clip, holder, holster, case, or body harness  
for this phone, if available. Use of accessories not approved by Motorola  
may exceed RF energy exposure guidelines. If you do not use one of the  
body-worn accessories approved or supplied by Motorola, and are not  
using the phone held in the normal use position, ensure the phone and its  
antenna are at least 1 inch (2.5 centimeters) from your body when  
transmitting.  
Data Operation  
When using any data feature of the phone, with or without an accessory  
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)  
from your body.  
Approved Accessories  
Use of accessories not approved by Motorola, including but not limited to  
batteries and antennas, may cause your phone to exceed RF energy  
exposure guidelines. For a list of approved Motorola accessories, visit our  
website at www.Motorola.com  
.
RF Energy Interference/Compatibility  
Note: Nearly every electronic device is susceptible to RF energy  
interference from external sources if inadequately shielded, designed, or  
otherwise configured for RF energy compatibility. In some circumstances  
your phone may cause interference.  
Facilities  
Turn off your phone in any facility where posted notices instruct you to do  
so. These facilities may include hospitals or health care facilities that may  
be using equipment that is sensitive to external RF energy.  
9
Aircraft  
When instructed to do so, turn off your phone when on board an aircraft.  
Any use of a phone must be in accordance with applicable regulations per  
airline crew instructions.  
Medical Devices  
Pacemakers  
Pacemaker manufacturers recommend that a minimum separation of  
6 inches (15 centimeters) be maintained between a handheld wireless  
phone and a pacemaker.  
Persons with pacemakers should:  
ALWAYS keep the phone more than 6 inches (15 centimeters) from  
your pacemaker when the phone is turned ON.  
NOT carry the phone in the breast pocket.  
Use the ear opposite the pacemaker to minimize the potential for  
interference.  
Turn OFF the phone immediately if you have any reason to suspect  
that interference is taking place.  
Hearing Aids  
Some digital wireless phones may interfere with some hearing aids. In the  
event of such interference, you may want to consult your hearing aid  
manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the manufacturer of  
your device to determine if it is adequately shielded from RF energy. Your  
physician may be able to assist you in obtaining this information.  
Use While Driving  
Check the laws and regulations on the use of phones in the area where  
you drive. Always obey them.  
10  
When using your phone while driving, please:  
Give full attention to driving and to the road.  
Use handsfree operation, if available.  
Pull off the road and park before making or answering a call if driving  
conditions so require.  
Responsible driving best practices may be found in the “Wireless Phone  
Safety Tips” at the end of this manual and at the Motorola website:  
www.Motorola.com/callsmart  
Operational Warnings  
For Vehicles With an Air Bag  
.
Do not place a phone in the area over an air bag or in the air bag  
deployment area. Air bags inflate with great force. If a phone is placed in  
the air bag deployment area and the air bag inflates, the phone may be  
propelled with great force and cause serious injury to occupants of the  
vehicle.  
Potentially Explosive Atmospheres  
Turn off your phone prior to entering any area with a potentially explosive  
atmosphere. Do not remove, install, or charge batteries in such areas.  
Sparks in a potentially explosive atmosphere can cause an explosion or  
fire resulting in bodily injury or even death.  
Note: The areas with potentially explosive atmospheres referred to above  
include fueling areas such as below decks on boats, fuel or chemical  
transfer or storage facilities, areas where the air contains chemicals or  
particles, such as grain, dust, or metal powders. Areas with potentially  
explosive atmospheres are often but not always posted.  
Blasting Caps and Areas  
To avoid possible interference with blasting operations, turn OFF your  
phone when you are near electrical blasting caps, in a blasting area, or in  
areas posted “Turn off electronic devices.” Obey all signs and instructions.  
11  
Batteries  
Batteries can cause property damage and/or bodily injury such as burns if  
a conductive material such as jewelry, keys, or beaded chains touch  
exposed terminals. The conductive material may complete an electrical  
circuit (short circuit) and become quite hot. Exercise care in handling any  
charged battery, particularly when placing it inside a pocket, purse, or  
other container with metal objects. Use only Motorola original batteries  
and chargers.  
Your battery or phone may contain symbols, defined as follows:  
Symbol  
Definition  
Important safety information will follow.  
Your battery or phone should not be disposed of in a  
fire.  
Your battery or phone may require recycling in  
accordance with local laws. Contact your local  
regulatory authorities for more information.  
Your battery or phone should not be thrown in the  
trash.  
Your phone contains an internal lithium ion battery.  
LiIon BATT  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or blackouts when  
exposed to flashing lights, such as when watching television or playing  
video games. These seizures or blackouts may occur even if a person  
never had a previous seizure or blackout.  
If you have experienced seizures or blackouts, or if you have a family  
history of such occurrences, please consult with your doctor before  
playing video games on your phone or enabling a flashing-lights feature  
on your phone. (The flashing-light feature is not available on all products.)  
12  
Parents should monitor their children's use of video game or other  
features that incorporate flashing lights on the phones. All persons should  
discontinue use and consult a doctor if any of the following symptoms  
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary  
movements, or disorientation.  
To limit the likelihood of such symptoms, please take the following safety  
precautions:  
Do not play or use a flashing-lights feature if you are tired or need  
sleep.  
Take a minimum of a 15-minute break hourly.  
Play in a room in which all lights are on.  
Play at the farthest distance possible from the screen.  
Repetitive Motion Injuries  
When you play games on your phone, you may experience occasional  
discomfort in your hands, arms, shoulders, neck, or other parts of your  
body. Follow these instructions to avoid problems such as tendonitis,  
carpal tunnel syndrome, or other musculoskeletal disorders:  
Take a minimum 15-minute break every hour of game playing.  
If your hands, wrists, or arms become tired or sore while playing,  
stop and rest for several hours before playing again.  
If you continue to have sore hands, wrists, or arms during or after  
play, stop playing and see a doctor.  
13  
Getting Started  
About This Guide  
This guide describes the basic features of your  
Motorola wireless phone.  
Note: A More Here reference guide for your  
phone is also available that describes your  
phone’s features in more detail.  
To obtain the More Here guide for your phone, or another  
copy of this guide, see the Motorola Web site at:  
http://motorola.com/consumer/manuals (U.S.A.)  
http://motorola.ca/consumer (Canada)  
or contact the Motorola Customer Call Center at  
1-800-331-6456 (U.S.A.) or 1-800-461-4575 (Canada).  
Optional Features  
This label identifies an optional network, SIM  
card, or subscription-dependent feature that  
may not be offered by all service providers in all  
geographical areas. Contact your service  
provider for more information.  
Optional Accessories  
This label identifies a feature that requires an  
optional Motorola Original™ accessory.  
14  
           
Installing the SIM Card  
Your SIM (Subscriber Identity Module) card contains  
your phone number, service details, and phonebook/  
message memory.  
Caution: Do not bend or scratch your SIM card. Avoid  
exposing your SIM card to static electricity, water, or dirt.  
1.  
2.  
3.  
4.  
Battery Use  
Battery performance depends on many factors, including  
your wireless carrier’s network configuration; signal  
strength; the temperature at which you operate your  
phone; the features and/or settings you select and use;  
15  
           
items attached to the phone’s accessory connector port;  
and your voice, data, and other application usage patterns.  
Caution: To prevent injuries or burns, do not allow  
metal objects to contact or short-circuit the battery  
terminals.  
To maximize your battery’s performance:  
Always use Motorola Original batteries and battery  
chargers. The phone warranty does not cover damage  
caused from using non-Motorola batteries and/or  
battery chargers.  
New batteries or batteries that have been stored for a  
long time may require a longer charge time.  
Maintain the battery at or near room temperature  
when charging.  
Do not expose batteries to temperatures below -10°C  
(14°F) or above 45°C (113°F). Always take your  
phone with you when you leave your vehicle.  
When you do not intend to use a battery for a while,  
store it uncharged in a cool, dark, dry place, such as a  
refrigerator.  
Batteries gradually wear down and require longer  
charging times. This is normal. If you charge your  
battery regularly and notice a decrease in talk time or  
an increase in charging time, then it is probably time  
to purchase a new battery.  
The rechargeable batteries that power this phone  
must be disposed of properly and may need to  
be recycled. Refer to your battery’s label for  
16  
battery type. Contact your local recycling center for proper  
disposal methods.  
Warning: Never dispose of batteries in a fire because  
they may explode.  
Installing the Battery  
Your phone is designed to use only Motorola  
Original batteries and accessories. We  
recommend that you store batteries in their  
protective cases when not in use.  
1.  
3.  
2.  
17  
   
Charging the Battery  
New batteries are shipped partially charged. Before  
you can use your phone, you need to install and charge  
the battery as described below. Some batteries  
perform best after several full charge/discharge cycles.  
Action  
1
2
Plug the other end of the travel charger into the  
appropriate electrical outlet.  
When your phone indicates Charge Complete, press  
the release tab and remove the travel charger.  
Tip: You can safely leave the travel charger connected to  
the phone after charging is complete. This will not damage  
the battery.  
Turning Your Phone On  
Action  
1
2
Open your phone.  
Press and hold  
P
for 2 seconds to  
turn on the phone.  
Power  
Key  
18